Last Updated: August 7, 2026
PM Home Serve respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, when it may be shared, and how we protect it when you visit our website or contact us about our services.
1. Information We Collect
We may collect information that you provide directly when you contact us, request a service, schedule an appointment, submit a form, or communicate with us.
The information we may collect includes:
- Your name
- Email address
- Phone number
- Service or property address
- Details about the service or project you need
- Information included in your messages or inquiries
- Any other information you choose to provide
For example, you may provide personal information when requesting plumbing services, electrical services, HVAC services, home repair services, remodeling services, or other services provided by PM Home Serve.
2. Information Collected Automatically
When you visit our website, certain technical information may be collected automatically through your browser, device, or other technologies.
This may include:
- IP address
- Browser type and version
- Device type
- Operating system
- Pages you visit
- Date and time of your visit
- Referring website or webpage
- General website usage information
- Technical information related to website performance and security
We may use this information to understand how visitors use our website, identify technical problems, improve website performance, and maintain security.
3. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to improve functionality, understand website traffic, analyze visitor behavior, and measure the effectiveness of our marketing activities.
Cookies are small files stored on your device when you visit a website. They may be used to:
- Support essential website functions
- Understand website traffic and usage
- Analyze website performance
- Improve the user experience
- Measure marketing performance
- Help maintain website security
Our website may use Google Tag Manager and other third-party technologies for managing website tags and related services.
You can manage or disable cookies through your browser settings. Disabling certain cookies may affect some website functions.
4. How We Use Your Information
We may use the information we collect to:
- Respond to your questions and inquiries
- Respond to service requests
- Schedule and manage appointments
- Provide requested services
- Communicate with you about your project or appointment
- Provide information about our services
- Improve our website and services
- Improve customer experience
- Monitor website performance
- Maintain website security
- Detect and prevent fraud or unauthorized activity
- Maintain business and customer records
- Comply with applicable laws and legal requirements
Your information may also help us understand your project requirements and determine which service may be appropriate, including faucet repair and replacement, fixture repair and replacement, garbage disposal repair and replacement, toilet repair and replacement, P-Trap replacement, drain cleaning, sump pump repair and replacement, light fixture replacement, switch replacement, outlet replacement, ceiling fan installation and replacement, duct cleaning, air filter replacement, dryer vent cleaning, dryer vent installation, wall additions, and finish trim installation.
5. How We Share Your Information
PM Home Serve does not sell your personal information for monetary consideration.
We may share information when necessary to operate our business, provide requested services, maintain our website, or meet legal obligations.
This may include sharing information with:
- Service providers that help with website hosting, technology, communications, analytics, scheduling, or other business operations
- Third-party technology providers that support our website and business operations
- Professional advisers when necessary
- Government authorities or law enforcement when required by law
- Other parties when reasonably necessary to protect our rights, property, customers, or website
We take reasonable steps to ensure that information shared with service providers is handled appropriately and used for legitimate business purposes.
6. Third-Party Services and Links
Our website may use third-party services for analytics, website functionality, communications, advertising, or other business purposes.
These third parties may collect or process information according to their own privacy policies and terms. PM Home Serve is not responsible for the privacy practices of third-party services.
Our website may also contain links to other websites. If you visit an external website through one of these links, that website will have its own privacy policy and practices. We recommend reviewing the privacy policy of any third-party website you visit.
7. How Long We Keep Your Information
We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy.
This may include providing services, maintaining customer and business records, resolving disputes, enforcing agreements, and complying with legal requirements.
The retention period may vary depending on the type of information and the reason it was collected.
When information is no longer reasonably necessary, we may delete, destroy, or anonymize it, subject to applicable legal and business requirements.
8. How We Protect Your Information
We use reasonable administrative, technical, and organizational measures to help protect personal information from unauthorized access, disclosure, alteration, misuse, or destruction.
However, no method of transmitting or storing information electronically is completely secure. For this reason, we cannot guarantee that your information will always be completely secure.
9. Your Privacy Choices
Depending on applicable law, you may have certain rights regarding your personal information.
These rights may include:
- Requesting access to personal information we maintain about you
- Requesting correction of inaccurate information
- Requesting deletion of certain personal information
- Asking questions about how we collect or use your information
- Opting out of certain marketing communications
If you would like to make a privacy-related request, please contact us using the information in the Contact Us section below.
We may need to verify your identity before processing certain requests. Some rights may be subject to limitations or exceptions under applicable law.
10. Children’s Privacy
Our website is intended for a general audience and is not directed toward children under 13.
We do not knowingly collect personal information from children under 13 through our website. If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action.
11. About PM Home Serve
PM Home Serve provides a range of home maintenance, repair, installation, and improvement services. You can learn more about our company, experience, and approach on our About Us page.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services, website, technology, business practices, or applicable laws.
When we make changes, we will update the Last Updated date at the beginning of this page.
We encourage you to review this Privacy Policy periodically to stay informed about how PM Home Serve handles personal information.
13. Contact Us
If you have questions about this Privacy Policy or how we handle your personal information, please contact us:
PM Home Serve
Phone: (952) 737-0663
Email: pm01@pmhomeserve.com
Website: pmhomeserve.com
We will make reasonable efforts to respond to privacy-related inquiries in a timely manner.
14. Your Agreement
By using our website, you acknowledge that you have reviewed this Privacy Policy and understand how your information may be collected and used as described here.
If you do not agree with this Privacy Policy, please discontinue use of the website.
© 2026 PM Home Serve. All Rights Reserved.
